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Support

We're a small studio and happy to help.

Got a question, a problem, or an idea for Hydrivity? Drop us a line — we read every message.

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We usually reply within 1–2 working days.

Frequently asked questions

How do I set or change my daily goal?

Open your profile in the app and adjust your goal — Hydrivity can tailor it to your body, activity level and climate, or you can set a number yourself.

How does the free trial and Hydrivity Pro billing work?

New subscribers get a 7-day free trial. After the trial it renews automatically at the price shown at sign-up (monthly or yearly) unless you cancel at least 24 hours before it ends. You can cancel anytime during the trial and won't be charged.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone: open Settings → tap your name at the top → SubscriptionsHydrivityCancel Subscription.

I paid but Pro isn't unlocked — how do I restore it?

On the Hydrivity Pro screen, tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy. If it still doesn't unlock, email us and we'll sort it.

Does Hydrivity work with Apple Health and Apple Watch?

Yes. You can let Hydrivity read and write water intake to Apple Health (manage it in the app or in Settings → Health), and log from your wrist with the Apple Watch app and complications.

How do I reset or delete my data?

You can clear your logged data inside the app at any time. Deleting the app removes all of its data from your device. Hydrivity doesn't require an account — your data stays on your device (and your private iCloud, if you enable sync).

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